Have you met our student accommodation maintenance team?
At Student Rooms 4 U, we understand that even in the best accommodation, unexpected problems can arise. Properties may require repairs and updates due to wear and tear, accidental damage, or unexpected faults. Unfortunately, there are numerous horror stories about private landlords who blame student renters for any issues in the house or take an extended period to address concerns. However, our maintenance team is dedicated to ensuring that any problems are resolved promptly and efficiently, so you can enjoy a hassle-free living experience.
The quick response and professional manner of our in-house maintenance team is something that our tenants often pick out as a top-quality at Student Rooms 4 U.
Our Maintenance Team
We make an effort to know the names of all our student tenants, so it’s only right that you know about our important team members too. Our maintenance team is made up of Rich and Ollie – they like their tea white with two sugars, served alongside a laugh and joke. Knowing who to expect when something goes wrong is a weight off your mind – especially if you’re home alone or living in a female-only household, knowing your repair guys by name gives peace of mind over waiting for random tradesmen to turn up.
Rich and Ollie are well-known and highly regarded members of our team, as they go above and beyond to address our students’ maintenance needs in a friendly and approachable manner. When you rent from us, you don’t have to worry about dealing with any problems on your own. Our maintenance service offers a 24-hour emergency line, ensuring that we can respond to any urgent issues at any time of day. Rest assured that you can rely on us to address any problems promptly and effectively, so you can have a stress-free living experience.
One of the advantages of being part of a group of family-owned companies is that we have a dedicated team of contractors and specialist staff at our disposal to handle any additional maintenance issues that may arise. Unlike private landlords who may have to search for tradespeople in a phonebook, we have a direct line of communication with our team, ensuring a swift and high-quality service for our tenants. This added benefit is just another way in which we go the extra mile to provide a stress-free living experience for our students.
What Our Tenants Say
When it comes to the helpful and professional service offered by our maintenance team, you don’t just have to take our word for it! At Student Rooms 4 U, we have an open policy where we’re more than happy to share reviews of our previous tenants – students just like you who have decided to rent with Student Rooms 4 U. Here are a few comments from our recent renters and what they thought about our dedication to brilliant maintenance service.
Our students have raved about our clever maintenance team. Check out what they have to say on our 5 Star Google Reviews.
Evelyn: “The staff provides an amazing service. They are very friendly and approachable and very quick in responding to emails/resolving any issues at all times. Richard (maintenance) is always very kind and helpful when it comes to fixing anything. The monthly inspections conducted by the staff provide a great opportunity for addressing any concerns.”
When you’re living away from home for the first time or when you’re established already in Plymouth, feeling safe and secure in your new home will be of the utmost importance (to you, and to your anxious parents!) Knowing that we will and always have provided a brilliant maintenance service as part of the package, this can put your mind at rest. Not only are we there for you if something goes wrong, but we’re also on hand to deal with any small issues you might have in the house or if you need a hand with something like putting up shelves.
If you want to focus on your studies and enjoy your time without worrying about household issues such as a leaky tap or a faulty washing machine, renting with Student Rooms 4 U can offer you peace of mind. Our experienced team, led by Simon, is committed to providing excellent service to our tenants throughout their tenancy and beyond.